Stéphanie Fortin and Elizabeth Robertson offered training this week to experts from the Quebec government to equip them to better communicate with stakeholders.
💡This training is one of the most popular we offer, and this week’s participants, as always, really enjoyed it.
Among the topics covered:
➡ Prepare to perform well: 90% of the success of good communication depends on adequate preparation, how can you be ready when the time comes?
➡ Know how to react to strong emotions in the room: Faced with an angry audience, you need to know how to calm things down and respond appropriately. What methods have proven effective?
➡ Popularizing complex issues is not always easy, but favoring clarity over jargon is a good start!
➡ Improve your confidence in order to be able to exchange effectively, clearly and calmly in the context of public consultation activities, yes that can be learned too!
🎯 Could your team benefit from one of our tailor-made training courses? Contact us, our teams will be delighted to support you!