Local Voices

Local Voices

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Data Science for Community Relations

Local Voices is the most powerful analysis tools that we have at our disposal to help our customers improve their social performance. This unique tool, developed by Voconiq*, puts data science at the service of your community relations.

Thanks to Local Voices, you can stay in touch with the needs, expectations, and concerns of your host communities, and develop lasting relationships based on trust.  

A Unique Community Engagement Program

Backed by decades of research, Local Voices offers concrete solutions so you can focus your energies and resources where it really counts.

Make evidence-based decisions and turn ideas into concrete, high-impact actions.

MORE THAN A PERCEPTION SURVEY

The Local Voices tool enables you to measure the degree of trust that communities have in project operators or sponsors on an ongoing basis.

How does it work?

Perception surveys are carried out on a regular basis and over a defined period. Local Voices is much more than a survey, it’s a proven process that offers unrivalled transparency in feedback with communities. First, an anchor survey is conducted to determine the company’s trust model, which illustrates the components that have a direct impact on social acceptability. Subsequently, pulse surveys, which are shorter and focused on what really matters to communities, are conducted to track changes in perceptions over time.

The results will then help your teams adapt their action plans, tools, and programs to adequately address the needs and concerns of host communities.

And, of course, our team will support you throughout the process to ensure that each aspect of the project is properly coordinated and that the data is used to its full potential.

Transparency and Accessibility

For host communities, it’s an effective way of keeping in touch and expressing themselves. What’s more, they can be kept always informed by accessing program results via the project’s dedicated website, where they can find relevant information.

In addition, the Local Voices rewards program was established to thank individuals who participate in surveys by giving back to community groups in their region.

Find out more about our Local Voices projects

CHOOSING LOCAL VOICES: INVESTING WHERE IT REALLY COUNTS 

Why choose Local Voices?

• To benefit from an effective tool for analyzing your social performance
• To easily transform your results into action plans
• To target priority actions at the right time
• To reduce overall social risk
• To establish relevant performance indicators in line with community expectations
• To document your social performance and its evolution
• To continuously assess the social acceptability of your projects and operations

Local Voices was developed in Australia by our partner Voconiq, with whom we have an exclusive partnership for the deployment of these cutting-edge digital tools in Canada and the international French-speaking world.

Contact us and find out how Local Voices can help you: