[The citizen participation approach proposed by Transfert is the fruit of its long experience in the social integration of projects. The value of this approach is undeniable, and results are optimal when it is initiated early in a project’s life cycle[/p].
Knowing and sharing the issues
This knowledge is a prerequisite to any intervention, as it is essential to a better understanding of the host environment. Every community is unique. It has its own particularities and needs, as well as concerns about industrial facilities or projects (mining, energy, real estate, transportation, etc.).
Transfert begins its approach with a precise diagnostic portrait of the situation. Its analysis focuses in particular on a set of fundamental factors of social acceptability that must be considered when implementing a project. These factors are of six types: social, environmental, economic, technical, location and governance
.Building bridges and dialogue
[This central stage of the citizen process aims to build bridges by creating the conditions for the organization and the community to listen to each other and establish a climate of trust. To foster constructive dialogue, three essential elements guide Transfert: information, consultation and collaboration[/p].
Consolidating commitments
[A project that develops in harmony with the community is a valuable asset. During project implementation and operation, it is essential to consolidate corporate and collective commitments. Transfert encourages organizations to continue working with their communities[/p].